no Hello

Please don't say just مرحبا in chat

It's like calling someone, saying "Hello!" and then putting them on hold!🤦‍♀️

Don't Say Just Hello In Chat!

10:00 AM you: Hi.
10:01 AM co-worker: Hello.
CO-WORKER WAITS WHILE YOU PHRASE YOUR QUESTION
10:03 AM you: I'm working on [something] and I'm trying to do [etc...]
10:06 AM co-worker: Oh, that's [answer...]

Please do this instead:

10:00 AM you: Hi -- I'm working on [something] and I'm trying to do [etc...]
10:02 AM co-worker: [answers question]

Note that you get help minutes sooner, and you don't make them wait. Instead, the co-worker can start thinking about your question right away!

You're trying to be polite by not jumping right into the request, like you would do in person or on the phone. But Chat is neither of those things. Typing is much slower than talking. Instead of being polite, you are just making the other person wait for you to phrase your question, which is lost productivity.

The same goes for "Hello -- Are you there?", "Hi Jack -- quick question.", "Do you have a sec ?", "yt?" and "ping". Just ask the question!

If you feel it's brusque to simply say "Hi" and ask the question, you can do something like this:

10:00 AM you: Hi -- if you're not busy I was wondering if I could ask a question. I'm working on [something] and I'm trying to do [etc...]

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